User Terms & Conditions
1. TERMS OF SERVICE OVERVIEW
1.1 Love Events Ltd, a company registered in England and Wales under company number 09767320 whose registered office is at 152-160 City Road, London, EC1V 2NX (hereinafter referred to as “Love Events”, “we”, “us”, or “our”) provides online search tools (Platform) that connect Vendors that have one or more Event Venues available to hire (“Vendors”) with “Users” of our platforms who are seeking to hire such Event Venues for events or other purposes (referred to collectively as, the “Services”).
1.2 Love Events acts only as an intermediary and Users must make Bookings directly with Vendors. We do not process payment transactions and any contract, arrangement or agreement is between Users and Vendors.
1.3 These Terms and Conditions of Service (referred to as “Terms” below), which we reserve the right to amend from time to time, set out your (referred to as “you”, “your” or “Vendor” below) obligations and rights along with those of Love Events in relation to access to and use of our Platforms available either via our websites; https://venues.london , https://lovechristmas.london , https://christmasevents.london , https://summerevents.london (referred as “site” or “website”, or collectively referred as “Platform”), or our support provided either by telephone, email, or through any other means of communication.
1.4 By visiting our Platform and / or submitting an Enquiry Form, you are deemed to have read all of these Terms, and Policies together with any updates published from time to time and you agree to be bound by them. If you do not agree to any part of these Terms, you have no right to use our Platform.
1.5 If you agree to or accept these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and that “you” and “your” will refer and apply to that company or other legal entity, in such an event.
1.6 You must be at least 18 years old to use our Platform and by accessing or using our Platform, you represent and warrant that you are at least 18 years old.
• “Booking” – a booking of any Event Venue made on any terms agreed between User and Vendor following an Event Enquiry.
• “Content” – all materials and materials (including without limitation text, graphics, images, audio material, video material, software, audio-visual material, scripts and files)
• “Enquiry Form” – a data entry form on found on any website in our platform. Data entered into Enquiry Forms will be received and processed by Love Event Account Managers or Vendors.
• “Event Enquiry” – a message sent to a Vendor through our Platform via an Enquiry Form, email, telephone or by any other means, either by yourself or by a Love Events Account Manager on your behalf in order to ask for a quote, ask a question about or show interest in an Event Venue that has been made available for Booking.
• “Event Venue” – any premises, space, accommodation, area, venue, house, centre, suite, office, hall, part of a building or land and any other property and/or its facilities and immediate surroundings that is in a lawful control of by a Vendor and which a Vendor has made available for Bookings through our Platform.
• “Listing” – a webpage on our Platform dedicated to a specific Event Venue, Vendor, Or Vendor’s services, created either by a Vendor or a Love Events Account Manager. Users can enquire with Vendors about their Event Venues via Enquiry Forms on a Listing or via a Love Events Account Manager.
• “Love Events Account Manager” – any employee or service provider to Love Events Ltd.
• “Platform” is a reference to our websites, mobile applications and Services through which Users may learn about Event Venues and make Bookings with the Vendors that have published Listings on our Platform for the purposes of making them available for Bookings.
• “Space” – One or more areas within an Event Venue that are made available by a Vendor for Bookings. An Event Venue may have several Spaces available for Users to hire.
• “Vendor” – a person, sub-lessor or a duly authorised representative of a legal entity who is in a lawful control of an Event Venue and has made it available for Bookings through our Platform.
3.1. Love Events provides a Platform that allows you to search and learn about Event Venues online and make Bookings with Vendors that have published Listings for their Event Venues on our Platform for the purposes of making them available for Bookings (referred to as “Services”).
3.2. Users are able to search for and learn about Vendors and Event Venues and send Event Enquiries, which may be received directly by a Vendor or via a Love Events Account Manager.
3.3. Love Events acts only as an intermediary. We advertise Event Venues and refer Users to Vendors. Our team may help facilitate Users make Bookings directly with Vendors. Any contract, arrangement or agreement is between you and a Vendor. Love Events is not a party to nor liable under any contract, arrangement or agreement entered into between Vendor and User, nor is Love Events a contracting agent or insurer.
3.3. Through our Platform, you can search for and learn about Vendors and Event Venues and send Event Enquiries, which may be received directly by a Vendor or via a Love Events Account Manager.
3.4. Users can find Vendors by browsing Event Venues listed on our Platform (Listings) and can contact them by filling out an Enquiry Form or by contacting a Love Events Account Manager by any other means, so that a Love Events Account Manager can contact a Vendor on your behalf, or suggest a suitable Vendor(s) for you. In doing so, a Love Events Account Manager will take into account your preferences and requirements related to a potential Booking. Consequently, you may send an Event Enquiry to a Vendor or a Love Events Account Manager can send an Event Enquiry to a Vendor, or Vendors, on your behalf.
3.5 If you are acting as an intermediary (such as an events agency, event producer, experiential marketing agency, or any other party that is searching for an Event Venue on behalf of another company, individual, group, organisation, or other such party) then you agree that by submitting an Event Enquiry via a Listing on our Platform that you agree to forfeit any claim to any commission from the Vendor related to that Event Enquiry (including but not limited to venue hire, catering, minimum spends, food & beverage, other services, cancellation fees, or any other applicable commission) and agree that any commission will be claimable exclusively by Love Events.
3.6. Once a User has selected a Vendor that they wish to make a booking with, they will be given the direct contact details for the Vendor to make a Booking. You can then at your discretion contact a Vendor with an offer to make a Booking of any of their Venues, which a Vendor can accept or reject.
3.7. Love Events may contact you at any time after you have received a reply to an Event Enquiry to ask about the status of an Event Enquiry or a Booking made through our Platform.
3.8 Love Events reserves the right to refuse any Event Enquiry that is deemed inappropriate, unsuitable or fraudulent for any reason (which may include but is not limited to the content being flagged as spam by our software or team members, the message being deemed unsuitable for a vendor or for any other reason). This is to help ensure that Vendors receive relevant and genuine event enquiries and to protect them against fraudulent activity. You may contact us at email@example.com if you have not received a response within 48 hours.
3.9 By submitting an Event Enquiry you agree to allow us to pass on all submitted information and contact details to the relevant Vendor and also to other Vendors on our Platform at our discretion.
3.10 Love Events may provide Services either online, by email, by telephone or through any other means.
4.1. As you will be making Bookings directly with Vendors, we will not take any payments from you. Our service is free of charge and no administration or booking fees are added. Any payments that owed to a Vendor for a Booking will be paid directly to that Vendor by you and any contracts will be made between you and the Vendor.
4.2. We ask Vendors to advertise and quote their most competitive prices to Users by virtue of Vendors undertaking that these quoted prices are no higher than any that they communicate or quote to Users, and that quoted prices are no higher than any that they quote, market, display or communicate elsewhere in respect of the same Vendor, Event Venue or services.
4.3 If you cancel a Booking for any reason then a Vendor’s cancellation policy applicable to the relevant Event Venue and Space will apply, unless otherwise agreed by User and Vendor at the time of Booking. Different Event Venues will have different cancellation policies. By using our platform you acknowledge and agree to comply with the cancellation policy for your Booking of a particular Event Venue and acknowledge that Love Events have no control over cancellation policies and cannot enforce issuing refunds.
5.1 In these terms and conditions, “your content” means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.
5.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.
5.3 You grant to us the right to sub-license the rights licensed under Section 5.2.
5.4 You grant to us the right to bring an action for infringement of the rights licensed under Section 5.2.
5.5 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.
5.6 You may edit your content to the extent permitted using any editing functionality made available on our website.
5.7 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.
5.8 You warrant and represent that your content will comply with these terms and conditions.
5.9 Your content must not be illegal or unlawful, must not infringe any person’s legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
5.10 Your content, and the use of your content by us in accordance with these terms and conditions, must not:
a) be libellous or maliciously false;
b) be obscene or indecent;
c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other
d) intellectual property right;
e) infringe any right of confidence, right of privacy or right under data protection legislation;
f) constitute negligent advice or contain any negligent statement;
g) constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;
h) be in contempt of any court, or in breach of any court order;
i) be in breach of racial or religious hatred or discrimination legislation;
j) be blasphemous;
k) be in breach of official secrets legislation;
l) be in breach of any contractual obligation owed to any person;
m) depict violence in an explicit, graphic or gratuitous manner;
n) be pornographic, lewd, suggestive or sexually explicit;
o) be untrue, false, inaccurate or misleading;
p) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
q) constitute spam;
r) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory.
5.11. Love Events has no obligation to search for, scan, check, review, modify or remove any Content that breaches these Terms yet we may modify or remove such Content if found.
5.12. Love Events does not claim ownership of your Content. However, you grant to us a worldwide, irrevocable, non-exclusive, perpetual, royalty-free licence to:
6.1 Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
6.3 You must not:
(a) republish material from this website (including republication on another website) without properly attributing the work to this website by way of a clickable link (in any format);
(b) sell, rent or sub-license material from the website;
(c) show any material from the website in public;
(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(e) edit or otherwise modify any material on the website; or
(f) redistribute material from this website.
7.1 You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
7.2 You must not use our Platform to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
7.3 You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
7.4 You must not use our website to transmit or send unsolicited commercial communications.
7.5 You must not use our website for any purposes related to marketing without our express written consent.
8.1 We do not warrant or represent:
a) the completeness or accuracy of the information published on our website;
b) that the material on the website is up to date; or
c) that the Websites or any service on the Platform will remain available, or that our Platform will be free from errors, viruses or any other harmful components, or that such defect will be fixed.
8.2. Reviews, comments, Vendor and Event Venue details and any other information or material posted through our Platform is not intended as advice and should not be relied upon. Love Events cannot and does not guarantee and is not responsible for truthfulness or accuracy of the Content the Vendors or Users submit to our Platform or provide to us. Love Events excludes all responsibility and liability related to any Vendor or User Content to the maximum extent allowed by applicable law. All Bookings will be made and any content will be used at your own risk.
8.3. Love Events does not warrant, guarantee or represent that any Event Venue booked through our Platform is of satisfactory quality or is reasonably suitable for intended purpose. Love Events excludes all responsibility and liability in this respect to the maximum extent allowed by applicable law.
8.4 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
8.5 To the maximum extent permitted by applicable law and subject to Section 9.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.
8.6. Each of us acknowledge that in entering into contract under these Terms, neither you nor Love Events will rely on any representation, statement, assurance or warranty (“Representation”) of any person, unless such Representation is expressly laid out in these Terms. The only rights and remedies available to us arising out of or in connection with a Representation shall be for breach of contract the terms of which are provided in these Terms and Conditions.
9.1. Neither Love Events nor any other party involved in creating, producing, or delivering the Platform, Services or Content will not be responsible or liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, Services interruption, computer damage or system failure or the cost of substitute products or Services, arising out of any Event Enquiry made through our Platform or a Booking made following an Event Enquiry including without limitation business interruption any loss of business, income, revenue, profits, contracts, commercial opportunities, anticipated savings or any other benefit, data, information, office time or waste of resources however arising and whether foreseeable or not and whether caused by tort (including negligence), breach of contract, legal action or otherwise.
9.2. Neither Love Events nor our affiliates, parents, subsidiaries, directors, employees, officers or agents shall be liable, including without limitation, for:
9.3. whether foreseeable or not, whether Love Events has informed about the possibility of such damage or not, whether caused by tort (including negligence), breach of contract, legal action or otherwise, arising directly or indirectly out of or in connection with, without limitation:
– these Terms; or
– access or use or inability to access or use or a delay of our website, mobile application, Services or Content; or
– any communication or interactions with Users or Vendors registered with us or other persons with whom you communicate or interact as a result of your use of our Platform; or
– submitting your details to us, registering with us or creating your Love Events account, publishing your Content, sending Event Enquiries, receiving responses to them, or making Bookings through our Platform; or
– any interruptions in our Platform or Services; or
– viruses or any other harmful components picked up by accessing or using our website or mobile application or any site, application, tools or services that are linked to our website or mobile application; or
– any defects, errors, inaccuracies, hitches, malfunctions of any kind in our website, mobile application, content or graphics; or
– any inaccuracy in information or content made available through our Platform; or
– suspension, termination, ban or other action taken with respect to your Love Events account; or
– duration or appearance of your Content; or
– your need to revise, adjust, amend or update your Content, or change your conduct or your inability to use our Services as a result of any amendments made to these Terms or our policies, subject to Section
9.4. Love Events is not party to any contract agreed upon between you and a Vendor. We are therefore in no way responsible for the relationship between you and a Vendor after you have made contact with a Vendor, or they have replied to your Booking Enquiry, including but not limited to Booking cancellations, making or changing a Booking, any claims, compensation, refunds, or reimbursement. All claims you may have in case you are not satisfied with a booked Event Venue or Vendor’s service, whether in whole or in part, will be made against the Vendor. You acknowledge that Love Events has no control over any conduct of Vendors and disclaims all liability in this respect to the maximum extent permitted by applicable law.
9.5. A Vendor alone is responsible for and to the maximum extent permitted by applicable law Love Events excludes all liability and responsibility for:
9.6. Love Events are in no way responsible for mediating or enforcing any obligations that may arise from a contract between User and Vendor.
9.7. Love Events cannot and does not guarantee and is not responsible for truthfulness or accuracy of identities of Users or representatives of Vendors or the Content that Users or Vendors submit to our Platform or provide to us.
10.1. Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, , or if we reasonably suspect that you have breached these Terms in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
10.2. Where we suspend or prohibit or block your access to our website or a part of our website, mobile application or Services, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
11.1 Where our Platform contains links to other websites and resources provided by third parties, these links are provided for your information only. Any such links should not be interpreted as approval by us of those linked websites or of the information that you may obtain from them.
11.2 User-generated content is not approved by us.
11.3 We have no control over the contents of those sites or resources.
11.4 This website may include information and materials uploaded by Vendors or other users of the Website. This information and these materials may not have been verified or approved by us. The views expressed by other users on our Website do not represent our views or values.
11.5 If you would like to contact us about any information and materials uploaded by other users please contact firstname.lastname@example.org
12.1. You agree to indemnify and hold Love Events, its subsidiaries, employees, directors, officers, partners, affiliates, parents, or agents harmless from and against any losses, damages, expenses, claims, liabilities and costs, including but not limited to reasonable legal fees, that arise out of or in connection with any breach of these Terms or use of our Platform and our Services by you.
13. NO WAIVER
13.1. No failure or delay on the part of any party hereto in exercising any right, power or remedy hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy. Any waiver granted hereunder must be in writing and shall be valid only in the specific instance in which given.
14.1. We may revise these terms and conditions from time to time.
14.2. The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. You should check this page occasionally to ensure you agree with any changes to the Terms.
14.3. If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, then you must stop using our Platform
15.1. If any provision of this Agreement is determined to be invalid, illegal, or unenforceable, it shall not affect the enforceability of any other provision of this Agreement. Rather, the invalid, illegal, or unenforceable provision shall be modified so that it is valid, legal, and enforceable and to the fullest extent possible, reflects the intention of the parties.
16. THIRD PARTY RIGHTS
16.1. A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
16.2.The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.
17. ENTIRE AGREEMENT
17.1. The Terms and Conditions, together with our Privacy and Cookies Policy, shall constitute the entire agreement between you and us in relation to your use of our Platform and Services and shall supersede all previous agreements between you and us in relation to your use of our Platform and Services.
18. GOVERNING LAW
18.1 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
19. CONTACTING LOVE EVENTS
19.1. If you need to contact us for any reason then please email at email@example.com