Terms & Conditions
Love Events Ltd | Venues.London | ChristmasEvents.London | LoveChristmas.London | SummerEvents.London | LondonVenues.London
Venue Terms & Conditions
1. TERMS OF SERVICE OVERVIEW
1.1 Love Events Ltd, a company registered in England and Wales under company number 09767320 whose registered office is at 152-160 City Road, London, EC1V 2NX (hereinafter referred to as “Love Events”, “we”, “us”, or “our”) provides online search tools (Platforms) that connect Vendors that have a Venue(s) available to hire (“Vendors”) with users of our platforms (“Event Bookers”) who are seeking to hire such Venues for events or other purposes (referred to collectively as, the “Services”).
1.2 Love Events acts only as an intermediary and Event Bookers must make Bookings directly with Vendors. We do not process payment transactions and any contract, arrangement or agreement is between Event Bookers and Vendors.
1.3 These Terms and Conditions of Service (referred to as “Terms” below), which we reserve the right to amend from time to time, set out your (referred to as “you”, “your” or “Vendor” below) obligations and rights along with those of Love Events in relation to access to and use of our platforms available either via our websites https://ChristmasEvents.london, https://LoveChristmas.London, https://Venues.London, https://LondonVenues.London ,https://SummerEvents.London and any other (referred as “site” or “website” below, or collectively referred to as “Platform”), or our support provided either by telephone, email, or through any other means.
1.4 By adding your Vendor and/or Venue details to our Platform, or asking a member of our team to ad your venue, you are deemed to have read all of these Terms, and Policies together with any updates published from time to time and you agree to be bound by them. If you do not agree to any part of these Terms, you have no right to use our Platform.
1.5 If you agree to or accept these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and that “you” and “your” will refer and apply to that company or other legal entity, in such an event.
1.6 You must be at least 18 years old to use our Platform and by accessing or using our Platform, you represent and warrant that you are at least 18 years old.
2. DEFINITIONS •
“Agreement” is a reference to the contract between you and us as evidenced in these Terms and Conditions, the Website Terms of Use and any other documentation that we may provide to you;
• “Booking” is a reference to a booking of any Venue or made on any terms agreed between Event Booker and Vendor following a Venue Hire Enquiry.
• “Content” is a reference to any material including but not limited to photographs, information, data, scripts, software, videos, text, music, sound, graphics, messages posted by you or other users on our Website
• “Enquiry Form” is a reference to any data capture tool on our platform
• “Event” is a reference to an event or function (of whatever purpose) for which the Booking of a Venue is made.
• “Event Date” is a reference to the date(s) that a venue is made available to an Event Booker by a vendor through a Booking.
• “Event Booker(s)” is a reference to a person or legal entity which has submitted information or completed an enquiry form with our Platform for the purposes of finding a Venue, sending Venue Hire Enquiries and making a Booking with a Venue.
• “Event Agent(s)” is a reference to a person or legal entity which plans and manages an event, and/or makes a Venue Hire Enquiry and/or Booking on behalf of a third party;
• “Hire Fee” is a reference to the total price (exclusive of VAT) agreed between the Vendor and the Event Booker, payable by the Event Booker to the Vendor, for use of the Venue for the Event, on the Event Date (which includes, but is not limited to, venue hire, catering, accommodation, and all other supplementary services required for the Event, which are provided or facilitated by the Vendor).
• “Love Events Agent” means any officer, employee, agent or representative of Love Events Ltd or any other person working on behalf of Love Events.
• “Listing” means any web pages describing details of a Venue that has been uploaded to our platform by a Vendor, or on behalf of a Vendor by a Love Events Agent.
• “Services” is a reference the services we offer to Vendors to display their Venue(s) on our Site(s), and to promote their services on our Platform;
• “Platform” is a reference to our websites, mobile applications and Services through which Event Bookers may learn about Venues and make Bookings with the Vendors that have published Listings on our Platform for the purposes of making them available for Bookings.
• “Recurring Event” is a reference to an Event or series of Events, including (but not limited to) annual events, monthly events, weekly events, bi-annual events, repeat events, or any other recurring event that takes place or are scheduled to take place across multiple Event Dates (such that the Event falls across two or more non-consecutive dates) due to one or more Bookings, which have arisen from a single Venue Hire Enquiry.
• “Venue” means any premises, accommodation, area, space, quarters, hall, house, centre, suite, office, any part of a building or land and any other property and/or its facilities and immediate surroundings that is in a lawful control of a Vendor and which a Vendor has made available for Bookings through our Platform.
• “Vendor(s)”, “you”, “your” and “yours” is a reference to a person, sub-lessor or a duly authorised representative of a legal entity who is in a lawful control of a Venue and has made it available for Bookings through our Platform.
• “Vendor User Area” means any web pages on our website that only a Vendor and a Love Events Agent can access for the purpose of uploading information regarding your Venue(s).
• “Venue Hire Enquiry” means a message sent to you via our Platform by an Event Booker or by a Love Events Agent on behalf of an Event Booker in order to request a quotation, give details about the Event Bookers planned use of the venue, ask a question about or show interest in a Venue that a Vendor has made available for Booking.
- REGISTERING OR CLAIMING YOUR VENUE LISTING
3.1 Vendors may create an account on the website Venues.London in order to create or claim (take ownership of) a venue listing.
3.2 Vendors with an existing venue listing can click the ‘claim venue’ icon 
on the existing venue listing to create their account. Vendors without an existing listing can create an account here: https://venues.london/add-listing/
3.3 Vendors can choose from a selection of packages for a venue listing. Packages will last for 365 days from the first day that the venue listing is published on Venues.London. A Venues.London representative will contact you in the final month of your package duration to see if you wish to renew or change your package. It is possible to upgrade your package from your user area.
3.4 A Vendor must only add one venue listing per venue. Adding multiple venue listings for various spaces within a venue is prohibited and such listings will not be published.
3.5 Packages with an upfront cost include a venue listing and event listing (a sample package related to Christmas parties or Summer parties respectively) on the websites ChristmasEvents.London and SummerEvents.London. A Love Events representative will be responsible for creating these listings and will contact you to discuss this and request any additional information and images that are required.
3.6 In order to have a summer event listing on SummerEvents.London a venue must have an outdoor space with the standing capacity to hold at least 50 guests that is available to hire for at least 30 days during June, July, August and September each year.
3.7 Vendor and Venue Content may be uploaded by you or edited by you onto Venues.London using the online submission form within your Vendor User Area. Any information that is uploaded or edited will be pending until is it published by our team.
3.8 You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of registration and that they are not false or misleading or misrepresent your identity.
3.9 You must provide us with valid and complete contact details and a valid email address. Any material changes to this information must be notified to us promptly.
3.10 You are alone responsible for providing and maintaining true, current, complete, accurate and non-misleading details about Venues to us.
3.11 Love Events may at its sole discretion produce Content for Vendors and Venues which have uploaded information to our Platform, using photos and information that is available publicly. You will be responsible for reviewing such Content to ensure that it is accurate, current, complete and non-misleading.
3.12 The decision to list a Vendor is at our absolute discretion and we may refuse to do so where we consider in our absolute discretion that the Vendor is not suitable for the Website or our business.
3.13 Love Events reserves the right, at any time and without prior notice, to remove or disable access to any Listing for any reason, including Listings that Love Events, in its sole discretion, considers to be objectionable for any reason, in violation of these Terms or Policies, or otherwise harmful to the Site or Services.
3.14 You are alone responsible for: (a) ensuring that your Spaces booked through our Platform are of satisfactory quality or are reasonably suitable for intended purpose; (b)services that you or your business partners render or products you or your business partners offer; (c) safety measures at your Venue or Space; (d) your own acts and omissions and acts or omissions of individuals working for or are otherwise present at Venue or in your Space at your request; (e) all activities that you conduct with the assistance of our Services (f) compliance with any agreements you entered into with any third parties; (g) compliance with any applicable laws, rules and regulations;
3.14 Love Events has no obligation to search for, scan, check, review, modify or remove any Content that breaches the letter or spirit of the Terms, although we reserve the right and may, without any notification, monitor, moderate, edit or remove any or all material submitted to our website, or stored on our servers, or hosted or published upon our website.
3.15 A Vendor must be legally capable of offering its services to Event Bookers through the Website.
3.16 Prices that you indicate on our Platform must not be higher than any fixed price you display, market or quote elsewhere or directly communicate to the User and must be inclusive of any Commission payable to us.
3.17 We reserve the right to alter, amend or withdraw any Content at any time where we consider it appropriate to do so.
4. VENDOR CONTENT
4.1 In addition to The Content and Listing Guidelines set out in the Website Terms of Use, Your Content must not be illegal or unlawful, must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law) and must not infringe any person or third party’s legal rights.
4.2 Your Content (and its publication on our website) must not: (a) be libelous or maliciously false; (b) be obscene or indecent; (c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right; (d) infringe any right of confidence, right of privacy, or right under data protection legislation (e) constitute negligent advice or contain any negligent statement; (f) constitute an incitement to commit a crime; (g) be in contempt of any court, or in breach of any court order; (h) be in breach of racial or religious hatred or discrimination legislation; (i) be blasphemous; (j) be in breach of official secrets legislation; (k) be in breach of any contractual obligation owed to any person; (l) depict violence in any form; (m) be pornographic or sexually explicit; (n) be untrue, false, inaccurate or misleading; (o) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage; (p) constitute spam; (q) be offensive, deceptive, threatening, abusive, harassing, or menacing, hateful, discriminatory or inflammatory; (r) cause annoyance, inconvenience or needless anxiety to any person; or (s) use the facilities of our website to post any content that may bring the Society, its members or any third parties into disrepute. (t) link to any website or web page consisting of or containing material that would, were it posted on our website, breach the provisions of these terms of use. (u) have ever been the subject of any threatened or actual legal proceedings or other similar complaint.7
4.3 Love Events does not claim ownership of your Content. However, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, royalty-free license to Content (and its publication on our website) to: (a) use your Content that you provided to us or that you made publicly available for the purpose of our own marketing, promotion, advertising and commercial purposes; (b) reproduce, store and publish your Content on and in relation to this Platform and any successor Platform; (c) reproduce, store and, with your specific consent, publish your Content on and in relation to this Site; (d) manage, edit, adapt, and improve your Content you created on our Platform; (e) sub-license these rights, and the right to bring an action for infringement of these rights;
4.4 You hereby waive all your moral rights in your Content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your Content have been waived to the maximum extent permitted by applicable law.
4.5 Without prejudice to our other rights under these Terms, if you breach any provision of these Terms in any way, or if we reasonably suspect that you have breached these Terms in any way, we may delete, unpublish or edit any or all of your Content..
5. BOOKING PROCESS
5.1 Love Events acts as an intermediary to help Vendors advertise Venues to Event Bookers.
5.2 Any agreement, contract or arrangement is between you and an Event Booker. Love Events is not a party to nor liable under any contract, arrangement or agreement entered into between Vendor and Event Booker, nor is Love Events a contracting agent or insurer.
5.3 Through our Platform, Event Bookers can learn about Vendors and Venues, view Venue details and send you Venue Hire Enquiries which you agree to receive and respond to.
5.4 Event bookers can find Venues by browsing Vendors who have uploaded venue information onto our platform and published their Listings.
5.5 Alternatively, an Events Booker may enter information into any Enquiry Form on our site or contact us by any other means, so that a Love Events Agent will recommend potential Vendors for an Event Booker based on their requirements at the complete discretion of a Love Events Agent.
5.6 As such, you can receive a Venue Hire Enquiry directly from an Event Booker or from a Love Events Agent, on the Event Bookers behalf, which you agree to receive and respond to.
5.7 All Venue Hire Enquiries may be subject to review by a Love Events Agent prior to, or at such time as they are sent to you (whether through automated processes, or through manual communication.
5.8 Love Events reserves the right, at any time and without prior notice, to withhold any Venue Hire Enquiries that Love Events, in its sole discretion, considers to be objectionable for any reason, in violation of these Terms or Policies, invalid, spam, or otherwise harmful to the Site or Services.
5.9 When you respond to a Venue Hire Enquiry you undertake to do so accurately and promptly and errors will be treated to be in favour of an Event Booker.
5.10 Once you reply to a Venue Hire Enquiry, an Event Booker, or Love Events Agent, may at their own discretion contact you in order to negotiate any terms of booking, or make a Booking at any of your published Venues, which you can accept or reject.
5.11 It is your responsibility to update Love Events as to the status of a booking and you will act in good faith in ensuring that Love Events are informed of the current state of affairs accurately.
5.12 If you confirm a Booking with an Event Booker, you must notify Love Events within 24 hours and provide evidence of the date the Booking is confirmed, the quoted Hire Fee, the Event Date and the date or dates on which payment of the Hire Fee by the Event Booker becomes due.
5.13 Once the event has taken place, you must inform Love Events of the total commissionable amount.
5.14 Love Events may contact an Event Booker at any time after you have replied to a Venue Hire Enquiry to ask about the status of a Venue Hire Enquiry made through our Platform.
5.15 Once the event has taken place, you must inform Love Events and provide evidence of the total commissionable amount.
6. FEES AND PAYMENT
6.1 In consideration for the use of our Platform to advertise your Venue and for all Bookings where payment is due to you from an Event Booker as a result of a Venue Hire Enquiry, the Vendor agrees to, and shall be liable to pay a flat non-refundable 10% commission (referred as “Commission” below).
6.2 Commission is calculated based on the total payment due to you from an Event Booker, excluding VAT, which will be added to all commission invoices if applicable.
6.3 Commission is payable by a given Vendor to Love Events on any given Booking that was made: (a) at such a time as an event Booker has sent a Venue Hire Enquiry through our Platform; or (b) where a Venue Hire Enquiry sent by a “Love Events Agent” or an Event Booker becomes a confirmed Booking and Love Events is notified either by yourself or by an Event Booker; or (c) where a Love Events Agent has suggested to or selected the Venue for an Event Booker
6.4 Commission is not payable on a given Booking when: (a) an Event Booker browsed our Platform and confirmed a given Booking for a given Venue with the given Vendor independently of our Platform and without any advice, help, or assistance from a Love Events Agent; or (b) before a given Venue was selected by, or suggested to an Event Booker by a Love Events Agent for a given Booking, an Event Booker had already contacted the Vendor directly, with regards to that particular Booking and the Vendor responded to the Event Booker’s enquiry or request; or (c) before a Venue Hire Enquiry for a given Booking was sent through our Platform either by an Event Booker or a Love Events Agent, an Event Booker had already contacted the Vendor with regards to that particular Booking and the Vendor responded to Event Booker’s enquiry or request.
6.5 Love Events will invoice a Vendor for a particular Booking within 28 days of the Event Date for that particular Booking. You agree to provide us with a valid copy of a receipt, bill or invoice or payment confirmation in evidence of the total amount due to you from an Event Booker
6.6 Love Events does not charge Event Bookers and you will not charge Event Bookers for the Commission you owe or would owe us for the Bookings made through our Platform.
6.7 If an Event Agent sends a Venue Hire Enquiry to you through our Platform that becomes a booking, commission will be payable to Love Events and Love Events alone, unless agreed in writing by a Love Events Agent prior to the Event date.
6.8 For a Recurring Event, commission at a minimum rate of the Agreed Commission shall be payable for the first 10 occurrences of that event, or all occurrences within the first year, whichever includes the most events.
6.9 All invoices must be paid within 28 days of the date of invoice by bank transfer to our nominated bank account.
6.10 Your obligation to pay us the Commission will not be subject to an Event Booker making a payment to you for a given Booking made through our Platform.
6.11 In the event of a query or dispute with an invoice you must notify us of your query or the nature of your dispute within 3 days of the date of the invoice. Failure to notify within this time will mean that you are deemed to have accepted the invoice in full and the full amount is due and payable. In the case of valid queries or disputes, you must pay us the undisputed amount by the due date. You are not entitled to set off any sum owing by you under this Agreement against any sum that we may owe you.
6.12 Failure to pay on time will result in late payment charges which shall be calculated in accordance with The Late Payment of Commercial Debts (Interest) Act 1998 (as amended) from the date the payment was originally due until the date of actual payment.
6.13 We reserve the right to charge an administration fee for any late payment notices which we send to you in the event of your late payment. We also reserve the right to cancel any discount that we may have offered to you, to alter your payment terms and/or to terminate your Listings in the case of late payment.
6.14 If we are not paid, we may instruct a debt collection agency or law firm to collect our payment (including any interest and/or late payment charges) on our behalf. In such circumstances, you will be liable to pay an additional sum to us which will not exceed the reasonable costs that we may have to pay the debt collection agency or law firm, who will add the sum to your outstanding debt on our behalf.
6.15 If a given Booking is cancelled by the event booker or venue then commission will still be payable on the total contracted amount or the total cancellation fees if applicable.
6.16 All rights and obligations in respect of payment of any commission are binding on both you and ourselves, as well as your and our assignees and successors.
6.17 Love Events reserves the right to charge a different rate of commission to that stated in these terms, or otherwise advertised on the Site on a case by case basis at its absolute discretion, including for (but not limited to) registered charities and academic Vendors.
7. LIMITED WARRANTIES
7.1 Although we will try to ensure the smooth and uninterrupted operating our Platform, we do not guarantee, warrant or represent: (a) the accuracy, completeness or timeliness of the information published and made available through on our website, application or Services; (b) that the website, application or any our Service will remain available; (c) that access to or operation of our Platform will be free from interruption or interference; (d)that our Platform will be free from errors, viruses or any other harmful components, or that such defect will be fixed.
7.2 Vendor and Venue details and any other information or material posted through our Platform is not intended as advice and should not be relied upon. Love Events cannot and does not guarantee and is not responsible for truthfulness or accuracy of the Content the Vendors, Love Events Agents or Event Bookers submit to our Platform or provide to us,. Love Events excludes all responsibility and liability related to any Vendors Content to the maximum extent allowed by applicable law. 7.3 We reserve the right to discontinue or alter any or all of our Services, and to stop publishing our websites or any mobile applications, at any time in our sole discretion without notice or explanation; and save to the extent that these Terms expressly provide otherwise, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any our Services.
7.3 To the maximum extent permitted by applicable law, we exclude all representations, warranties, terms and conditions, express or implied, in relation to the subject matter of these Terms, our Platform and the use of our Platform.
7.4 Each of us acknowledge that in entering into contract under these Terms, neither you nor Love Events will rely on any representation, statement, assurance or warranty (“Representation”) of any person, unless such Representation is expressly laid out in these Terms. The only rights and remedies available to us arising out of or in connection with a Representation shall be for breach of contract the terms of which are provided in these Terms and Conditions.
8. LIMITATION OF LIABILITY
8.1 The Vendor acknowledges that if for any reason an Event Booker is not content with a Vendor or Venue, the Event Booker’s claim is against the Vendor and the Vendor alone.
8.2 Should an Event Booker engage a Vendor through our Platform, Love Events is not a party to nor liable under any contract, arrangement or agreement entered into between Vendor and Event booker, nor is Love Events a contracting agent or insurer.
8.3 Love Events specifically disclaims all and any liability over the conduct of any Event Bookers, Vendors, Event Agents or other visitors to the Site to the fullest extent permissible under applicable law.
8.4 Whilst Love Events makes certain tools available to an Event Booker to help them make informed decisions about which Vendors to use, when you choose to confirm a Booking you acknowledge and agree that Love Events has no liability in relation to the decision to enter into an agreement with an Event Booker or the subsequent conduct of that Event Booker or the other guests, suppliers or anyone else invited to the Venue by the Event booker.
8.5 The Vendor is responsible for its own acts and omissions and remains responsible for the acts and omissions of any individuals who use or are otherwise present at the Venue at your request, invitation or with your agreement.
8.6 Disclosing any information to Event Bookers is entirely at your own risk and we accept no liability for any loss, damage, cost or expense you may incur as a result.
8.7 Love Events will not be responsible or liable for any damage or losses which you sustain as a result of any Venue Hire Enquiry made through our Platform or a Booking made following a Venue Hire Enquiry and you hereby agree to fully indemnify us on demand and hold us harmless against any loss of business, income, revenue, profits, commercial opportunities, anticipated savings or any other benefit, data, information, contracts, office time or waste of resources, damages, costs (including all reasonable legal and administrative costs), damage to goodwill or reputation, and/or loss from claims by third parties suffered or incurred by us as a result of (i) your breach of these Terms and Conditions, (ii) the supply or failure to supply the services to an Event Booker, (iii) the Content which you or Love Events may have uploaded to the Website and/or (v) your improper use of the Platform or a breach of any law or the rights of a third party, however arising and whether foreseeable or not and whether caused by tort (including negligence), breach of contract, legal action or otherwise.
8.8 Neither Love Events nor our affiliates, parents, subsidiaries, directors, employees, officers or agents shall be liable, including without limitation, for: (a)any business losses, including (without limitation) business interruption, loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities, goodwill or any other benefit, reputation, claim, office time or waste of resources; (b)any loss or corruption of any data, database or software, viruses or other malicious software which is acquired by accessing the Site, or any site, services, application or tool linked to the Site (c) any misrepresentations other than fraudulent misrepresentations. (d) service interruption or system failure; (e)any special, indirect, incidental, exemplary, consequential or punitive loss or damage; (f) costs of substitute products or services; (g)damage to property, personal injury or bodily injury, death or emotional distress (h)any indirect loss, consequential loss, loss of data, loss of income or profit, loss or damage to goodwill, loss or damage to property and/or loss from claims of third parties arising out of the use of the Website or for any services we may provide to you. (i) any damage to your device which is used to access or use our Platform; (j) the Vendor’s need to modify content, practices, behaviour or loss of or inability to do business, as a result of modifications to these Terms or our policies (and Love events reserves the right to modify its policies and these Terms at any time).
8.9 We may provide supplementary advertising services to you and we do not guarantee or warrant in any way the results of such advertising or that your revenue will increase as a result of the use of our Platform.
8.10 For the avoidance of doubt, Love Events shall not be liable for any loss or damage caused to the Vendor that arise from the actions or default of any Event Booker (for any reason whatsoever) and Love Events makes no warranties or representations to the Vendor as to the Event Bookers who may engage with the Vendor, as a direct result of our Services
8.11 Nothing in these terms of use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.
8.12 The limitations and exclusions of liability set out in this section and elsewhere in these terms of use: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms of use or in relation to the subject matter of the terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
8.13 As Love Events is not a party to a contract between you and an Event Booker, all claims an Event Booker may have in case he or she is not satisfied with a booking or your service, whether in whole or in part, will be made against you.
8.14 Love Events cannot and does not guarantee and is not responsible for truthfulness or accuracy of the Event Bookers’ identities or the Content Event Bookers submit to us/you through our Platform or provide to us.
8.15 Love Events does not check, monitor or control creditworthiness of Event bookers.
8.16 Love Events are not responsible for mediation or the enforcement of any obligations arising from a contract between you and User.
8.17 Nothing in these Terms will limit or exclude any liability for death or personal injury resulting from negligence, fraud, or fraudulent misrepresentation;
8.18 You accept that we have an interest in limiting the personal liability of our employees, officers and directors and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our employees, officers and directors in respect of any losses you suffer in connection with the Platform or these Terms (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
9. GENERAL
9.1 When you use our Website or Platform you agree to be bound by these Terms and Conditions in addition to the Website Terms of Use, which can be found here: https://venues.london/terms. In the event of any conflict between the Website Terms of Use and these Terms and Conditions, these Terms and Conditions shall prevail and no other terms, whether expressed or implied, shall form part of this Agreement. In the event of any conflict between these Terms and Conditions and any other term or provision, these Terms and Conditions shall prevail.
9.2 You agree that Love Events may use your name and logo to identify you as a customer of Love Events on our Website, and as a part of a general list of our customers for use and reference in our corporate and marketing literature. Additionally, you agree that Love Events may issue a press release identifying you as our customer, subject to your prior approval which will not be unreasonably withheld or delayed.
9.3 We may subcontract any part or parts of our performance of this Agreement from time to time and we may assign or novate any part or parts of our rights and obligations under this Agreement without your consent or any requirement to notify you.
9.4 We reserve the right to, at any time, alter or vary the Terms and Conditions unilaterally from time to time. You are reminded to check the Website on a regular basis for any updates and/or amendments. If you do not agree to any of the updates or amendments at any time you should cease to use the Site and/or Services.
9.5 We may terminate or suspend any part of the Services at any time, without giving notice to the Vendor.
9.6 Termination of your listing shall not affect any rights, remedies, obligations or liabilities that the parties have accrued up to the date of termination, including the right to claim damages in respect of any breach of these Terms which existed at or before the date of termination.
9.7 If any term or condition of our Agreement shall be deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the Agreement shall continue in force without such term or condition.
9.8 Some portions of the Love Events platform implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to Google’s terms of use
9.9 No delay or failure by Love Events part to enforce our rights or remedies provided under these Terms and Conditions or by law shall constitute a waiver on our part of such rights or remedies unless such waiver is confirmed in writing, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
9.10 It is not intended that the undertakings and obligations of the parties set out in this document shall be for the benefit of and capable of being enforced by any other person by virtue of the Contracts (Rights of Third Parties) Act 1999.
10. NOTICES
10.1 We will contact you by e-mail, by post or by providing you with information by posting notices on the Site.
10.2 Notices will be deemed received and properly served immediately when posted on the Site, 24 hours after an email is sent, or three days after the date of posting of any letter sent within the UK.
11. INDEMNITY
11.1 You agree to indemnify, hold harmless and defend Love Events, its directors, employees, officers, agents, consultants and affiliates from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) that arise from, without limitation, the Vendor’s use of the Site, Platform and Services, any breach of these Terms and Conditions, infringement of any Intellectual Property Rights or any other right of any person or entity, or any defamatory statements made by the Vendor in any form, or breach of any duty of confidence or privacy.
12. SEVERANCE
12.1 If any provision or part-provision of these Terms and Conditions becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these Terms and Conditions.
13. GOVERNING LAW AND JURISDICTION
13.1 These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
13.2 Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter or formation (including non-contractual disputes or claims)
Love Events Ltd | Venues.London | ChristmasEvents.London | LoveChristmas.London | SummerEvents.London | LondonVenues.London
User Terms & Conditions
1. TERMS OF SERVICE OVERVIEW
1.1 Love Events Ltd, a company registered in England and Wales under company number 09767320 whose registered office is at 152-160 City Road, London, EC1V 2NX (hereinafter referred to as “Love Events”, “we”, “us”, or “our”) provides online search tools (Platform) that connect Vendors that have one or more Event Venues available to hire (“Vendors”) with “Users” of our platforms who are seeking to hire such Event Venues for events or other purposes (referred to collectively as, the “Services”).
1.2 Love Events acts only as an intermediary and Users must make Bookings directly with Vendors. We do not process payment transactions and any contract, arrangement or agreement is between Users and Vendors.
1.3 These Terms and Conditions of Service (referred to as “Terms” below), which we reserve the right to amend from time to time, set out your (referred to as “you”, “your” or “Vendor” below) obligations and rights along with those of Love Events in relation to access to and use of our Platforms available either via our websites; https://venues.london , https://lovechristmas.london , https://christmasevents.london , https://summerevents.london, https://venues.london ,(referred as “site” or “website”, or collectively referred as “Platform”), or our support provided either by telephone, email, or through any other means of communication.
1.4 By visiting our Platform and / or submitting an Enquiry Form, you are deemed to have read all of these Terms, and Policies together with any updates published from time to time and you agree to be bound by them. If you do not agree to any part of these Terms, you have no right to use our Platform.
1.5 If you agree to or accept these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and that “you” and “your” will refer and apply to that company or other legal entity, in such an event.
1.6 You must be at least 18 years old to use our Platform and by accessing or using our Platform, you represent and warrant that you are at least 18 years old.
- DEFINITIONS
• “Booking” – a booking of any Event Venue made on any terms agreed between User and Vendor following an Event Enquiry.
• “Content” – all materials and materials (including without limitation text, graphics, images, audio material, video material, software, audio-visual material, scripts and files)
• “Enquiry Form” – a data entry form on found on any website in our platform. Data entered into Enquiry Forms will be received and processed by Love Event Account Managers or Vendors.
• “Event Enquiry” – a message sent to a Vendor through our Platform via an Enquiry Form, email, telephone or by any other means, either by yourself or by a Love Events Account Manager on your behalf in order to ask for a quote, ask a question about or show interest in an Event Venue that has been made available for Booking.
• “Event Venue” – any premises, space, accommodation, area, venue, house, centre, suite, office, hall, part of a building or land and any other property and/or its facilities and immediate surroundings that is in a lawful control of by a Vendor and which a Vendor has made available for Bookings through our Platform.
• “Listing” – a webpage on our Platform dedicated to a specific Event Venue, Vendor, Or Vendor’s services, created either by a Vendor or a Love Events Account Manager. Users can enquire with Vendors about their Event Venues via Enquiry Forms on a Listing or via a Love Events Account Manager.
• “Love Events Account Manager” – any employee or service provider to Love Events Ltd.
• “Platform” is a reference to our websites, mobile applications and Services through which Users may learn about Event Venues and make Bookings with the Vendors that have published Listings on our Platform for the purposes of making them available for Bookings.
• “Space” – One or more areas within an Event Venue that are made available by a Vendor for Bookings. An Event Venue may have several Spaces available for Users to hire.
• “Vendor” – a person, sub-lessor or a duly authorised representative of a legal entity who is in a lawful control of an Event Venue and has made it available for Bookings through our Platform.
- OUR SERVICES
3.1. Love Events provides a Platform that allows you to search and learn about Event Venues online and make Bookings with Vendors that have published Listings for their Event Venues on our Platform for the purposes of making them available for Bookings (referred to as “Services”).
3.2. Users are able to search for and learn about Vendors and Event Venues and send Event Enquiries, which may be received directly by a Vendor or via a Love Events Account Manager.
3.3. Love Events acts only as an intermediary. We advertise Event Venues and refer Users to Vendors. Our team may help facilitate Users make Bookings directly with Vendors. Any contract, arrangement or agreement is between you and a Vendor. Love Events is not a party to nor liable under any contract, arrangement or agreement entered into between Vendor and User, nor is Love Events a contracting agent or insurer.
3.3. Through our Platform, you can search for and learn about Vendors and Event Venues and send Event Enquiries, which may be received directly by a Vendor or via a Love Events Account Manager.
3.4. Users can find Vendors by browsing Event Venues listed on our Platform (Listings) and can contact them by filling out an Enquiry Form or by contacting a Love Events Account Manager by any other means, so that a Love Events Account Manager can contact a Vendor on your behalf, or suggest a suitable Vendor(s) for you. In doing so, a Love Events Account Manager will take into account your preferences and requirements related to a potential Booking. Consequently, you may send an Event Enquiry to a Vendor or a Love Events Account Manager can send an Event Enquiry to a Vendor, or Vendors, on your behalf.
3.5 If you are acting as an intermediary (such as an events agency, event producer, experiential marketing agency, or any other party that is searching for an Event Venue on behalf of another company, individual, group, organisation, or other such party) then you agree that by submitting an Event Enquiry via a Listing on our Platform that you agree to forfeit any claim to any commission from the Vendor related to that Event Enquiry (including but not limited to venue hire, catering, minimum spends, food & beverage, other services, cancellation fees, or any other applicable commission) and agree that all commission will be claimable exclusively by Love Events. By submitting an Event Enquiry via an Enquiry Form you agree not to request or discuss commission with the Vendor either via the Event Enquiry message or during any subsequent communications with the Vendor related to the Event Enquiry and Booking. You acknowledge and agree that any communication regarding commission that you enter into an Enquiry Form will be disregarded by the Vendor and that all commission related to the Event Enquiry and Booking will be claimable exclusively by Love Events and that any commission funds that are sent to you in error will be transferred to Love Events within 14 days upon request.
3.6. Once a User has selected a Vendor that they wish to make a booking with, they will be given the direct contact details for the Vendor to make a Booking. You can then at your discretion contact a Vendor with an offer to make a Booking of any of their Venues, which a Vendor can accept or reject.
3.7. Love Events may contact you at any time after you have received a reply to an Event Enquiry to ask about the status of an Event Enquiry or a Booking made through our Platform.
3.8 Love Events reserves the right to refuse any Event Enquiry that is deemed inappropriate, unsuitable or fraudulent for any reason (which may include but is not limited to the content being flagged as spam by our software or team members, the message being deemed unsuitable for a vendor or for any other reason). This is to help ensure that Vendors receive relevant and genuine event enquiries and to protect them against fraudulent activity. You may contact us at hello@loveevents.london if you have not received a response within 48 hours.
3.9 By submitting an Event Enquiry you agree to allow us to pass on all submitted information and contact details to the relevant Vendor and also to other Vendors on our Platform at our discretion.
3.10 Love Events may provide Services either online, by email, by telephone or through any other means.
- FEES
4.1. As you will be making Bookings directly with Vendors, we will not take any payments from you. Our service is free of charge and no administration or booking fees are added. Any payments that owed to a Vendor for a Booking will be paid directly to that Vendor by you and any contracts will be made between you and the Vendor.
4.2. We ask Vendors to advertise and quote their most competitive prices to Users by virtue of Vendors undertaking that these quoted prices are no higher than any that they communicate or quote to Users, and that quoted prices are no higher than any that they quote, market, display or communicate elsewhere in respect of the same Vendor, Event Venue or services.
4.3 If you cancel a Booking for any reason then a Vendor’s cancellation policy applicable to the relevant Event Venue and Space will apply, unless otherwise agreed by User and Vendor at the time of Booking. Different Event Venues will have different cancellation policies. By using our platform you acknowledge and agree to comply with the cancellation policy for your Booking of a particular Event Venue and acknowledge that Love Events have no control over cancellation policies and cannot enforce issuing refunds.
- CONTENT
5.1 In these terms and conditions, “your content” means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.
5.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.
5.3 You grant to us the right to sub-license the rights licensed under Section 5.2.
5.4 You grant to us the right to bring an action for infringement of the rights licensed under Section 5.2.
5.5 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.
5.6 You may edit your content to the extent permitted using any editing functionality made available on our website.
5.7 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.
5.8 You warrant and represent that your content will comply with these terms and conditions.
5.9 Your content must not be illegal or unlawful, must not infringe any person’s legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
5.10 Your content, and the use of your content by us in accordance with these terms and conditions, must not:
a) be libellous or maliciously false;
b) be obscene or indecent;
c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other
d) intellectual property right;
e) infringe any right of confidence, right of privacy or right under data protection legislation;
f) constitute negligent advice or contain any negligent statement;
g) constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;
h) be in contempt of any court, or in breach of any court order;
i) be in breach of racial or religious hatred or discrimination legislation;
j) be blasphemous;
k) be in breach of official secrets legislation;
l) be in breach of any contractual obligation owed to any person;
m) depict violence in an explicit, graphic or gratuitous manner;
n) be pornographic, lewd, suggestive or sexually explicit;
o) be untrue, false, inaccurate or misleading;
p) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
q) constitute spam;
r) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory.
5.11. Love Events has no obligation to search for, scan, check, review, modify or remove any Content that breaches these Terms yet we may modify or remove such Content if found.
5.12. Love Events does not claim ownership of your Content. However, you grant to us a worldwide, irrevocable, non-exclusive, perpetual, royalty-free licence to:
- reproduce, store and publish your Content on and in relation to this Platform and any successor Platform;
- use, reproduce, store, adapt, publish, translate and distribute your Content in any existing or future media;
- reproduce, store and, with your specific consent, publish your Content on and in relation to this website;
- manage, edit, adapt, and improve your Content you created on our Platform;
- use your Content that you provided to us or that you made publicly available for our own marketing, advertising and commercial purposes.
- LICENSE TO USE WEBSITE
6.1 Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
6.2 You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.
6.3 You must not:
(a) republish material from this website (including republication on another website) without properly attributing the work to this website by way of a clickable link (in any format);
(b) sell, rent or sub-license material from the website;
(c) show any material from the website in public;
(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(e) edit or otherwise modify any material on the website; or
(f) redistribute material from this website.
- ACCEPTABLE USE
7.1 You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
7.2 You must not use our Platform to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
7.3 You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
7.4 You must not use our website to transmit or send unsolicited commercial communications.
7.5 You must not use our website for any purposes related to marketing without our express written consent.
- LIMITED WARRANTIES
8.1 We do not warrant or represent:
a) the completeness or accuracy of the information published on our website;
b) that the material on the website is up to date; or
c) that the Websites or any service on the Platform will remain available, or that our Platform will be free from errors, viruses or any other harmful components, or that such defect will be fixed.
8.2. Reviews, comments, Vendor and Event Venue details and any other information or material posted through our Platform is not intended as advice and should not be relied upon. Love Events cannot and does not guarantee and is not responsible for truthfulness or accuracy of the Content the Vendors or Users submit to our Platform or provide to us. Love Events excludes all responsibility and liability related to any Vendor or User Content to the maximum extent allowed by applicable law. All Bookings will be made and any content will be used at your own risk.
8.3. Love Events does not warrant, guarantee or represent that any Event Venue booked through our Platform is of satisfactory quality or is reasonably suitable for intended purpose. Love Events excludes all responsibility and liability in this respect to the maximum extent allowed by applicable law.
8.4 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
8.5 To the maximum extent permitted by applicable law and subject to Section 9.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.
8.6. Each of us acknowledge that in entering into contract under these Terms, neither you nor Love Events will rely on any representation, statement, assurance or warranty (“Representation”) of any person, unless such Representation is expressly laid out in these Terms. The only rights and remedies available to us arising out of or in connection with a Representation shall be for breach of contract the terms of which are provided in these Terms and Conditions.
- LIMITATION OF LIABILITY
9.1. Neither Love Events nor any other party involved in creating, producing, or delivering the Platform, Services or Content will not be responsible or liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, Services interruption, computer damage or system failure or the cost of substitute products or Services, arising out of any Event Enquiry made through our Platform or a Booking made following an Event Enquiry including without limitation business interruption any loss of business, income, revenue, profits, contracts, commercial opportunities, anticipated savings or any other benefit, data, information, office time or waste of resources however arising and whether foreseeable or not and whether caused by tort (including negligence), breach of contract, legal action or otherwise.
9.2. Neither Love Events nor our affiliates, parents, subsidiaries, directors, employees, officers or agents shall be liable, including without limitation, for:
- any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities, goodwill, business interruption or any other benefit, reputation, claim, office time or waste of resources;
- any damage to your device which is used to access or use our Platform;
- costs of substitute products or services;
- any loss or corruption of any data, database or software;
- any special, indirect, incidental, exemplary, consequential or punitive loss or damage;
- damage to property, personal injury or bodily injury, death or emotional distress
- service interruption or system failure;
9.3. whether foreseeable or not, whether Love Events has informed about the possibility of such damage or not, whether caused by tort (including negligence), breach of contract, legal action or otherwise, arising directly or indirectly out of or in connection with, without limitation:
– these Terms; or
– access or use or inability to access or use or a delay of our website, mobile application, Services or Content; or
– any communication or interactions with Users or Vendors registered with us or other persons with whom you communicate or interact as a result of your use of our Platform; or
– submitting your details to us, registering with us or creating your Love Events account, publishing your Content, sending Event Enquiries, receiving responses to them, or making Bookings through our Platform; or
– any interruptions in our Platform or Services; or
– viruses or any other harmful components picked up by accessing or using our website or mobile application or any site, application, tools or services that are linked to our website or mobile application; or
– any defects, errors, inaccuracies, hitches, malfunctions of any kind in our website, mobile application, content or graphics; or
– any inaccuracy in information or content made available through our Platform; or
– suspension, termination, ban or other action taken with respect to your Love Events account; or
– duration or appearance of your Content; or
– your need to revise, adjust, amend or update your Content, or change your conduct or your inability to use our Services as a result of any amendments made to these Terms or our policies, subject to Section
9.4. Love Events is not party to any contract agreed upon between you and a Vendor. We are therefore in no way responsible for the relationship between you and a Vendor after you have made contact with a Vendor, or they have replied to your Booking Enquiry, including but not limited to Booking cancellations, making or changing a Booking, any claims, compensation, refunds, or reimbursement. All claims you may have in case you are not satisfied with a booked Event Venue or Vendor’s service, whether in whole or in part, will be made against the Vendor. You acknowledge that Love Events has no control over any conduct of Vendors and disclaims all liability in this respect to the maximum extent permitted by applicable law.
9.5. A Vendor alone is responsible for and to the maximum extent permitted by applicable law Love Events excludes all liability and responsibility for:
- accuracy of all descriptive information and photos, including but not limited to address, prices, availability, capacity, facilities, type of the events a particular Event Venue may hold and any other Content a Vendor has submitted to our platform;
- services a Vendor or its business partners offer;
- safety measures in any Event Venue of a Vendor;
- ensuring that Event Venues booked through our Platform are of satisfactory quality or are reasonably suitable for intended purpose;
- own acts and omissions and acts or omissions of individuals working for or are otherwise present at a Vendor or in any Event Venue at Vendor’s request;
- compliance with any applicable laws, rules and regulations;
- compliance with any agreements a Vendor entered into with any third parties;
- all activities that a Vendor conducts with the assistance of our Services.
9.6. Love Events are in no way responsible for mediating or enforcing any obligations that may arise from a contract between User and Vendor.
9.7. Love Events cannot and does not guarantee and is not responsible for truthfulness or accuracy of identities of Users or representatives of Vendors or the Content that Users or Vendors submit to our Platform or provide to us.
- BREACHES OF THESE TERMS AND CONDITIONS
10.1. Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, , or if we reasonably suspect that you have breached these Terms in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
10.2. Where we suspend or prohibit or block your access to our website or a part of our website, mobile application or Services, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
- THIRD PARTY LINKS AND RESOURCES
11.1 Where our Platform contains links to other websites and resources provided by third parties, these links are provided for your information only. Any such links should not be interpreted as approval by us of those linked websites or of the information that you may obtain from them.
11.2 User-generated content is not approved by us.
11.3 We have no control over the contents of those sites or resources.
11.4 This website may include information and materials uploaded by Vendors or other users of the Website. This information and these materials may not have been verified or approved by us. The views expressed by other users on our Website do not represent our views or values.
11.5 If you would like to contact us about any information and materials uploaded by other users please contact hello@loveevents.london
- INDEMNIFICATION
12.1. You agree to indemnify and hold Love Events, its subsidiaries, employees, directors, officers, partners, affiliates, parents, or agents harmless from and against any losses, damages, expenses, claims, liabilities and costs, including but not limited to reasonable legal fees, that arise out of or in connection with any breach of these Terms or use of our Platform and our Services by you.
13. NO WAIVER
13.1. No failure or delay on the part of any party hereto in exercising any right, power or remedy hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy. Any waiver granted hereunder must be in writing and shall be valid only in the specific instance in which given.
14. VARIATIONS
14.1. We may revise these terms and conditions from time to time.
14.2. The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. You should check this page occasionally to ensure you agree with any changes to the Terms.
14.3. If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, then you must stop using our Platform
15. SEVERABILITY
15.1. If any provision of this Agreement is determined to be invalid, illegal, or unenforceable, it shall not affect the enforceability of any other provision of this Agreement. Rather, the invalid, illegal, or unenforceable provision shall be modified so that it is valid, legal, and enforceable and to the fullest extent possible, reflects the intention of the parties.
16. THIRD PARTY RIGHTS
16.1. A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
16.2.The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.
17. ENTIRE AGREEMENT
17.1. The Terms and Conditions, together with our Privacy and Cookies Policy, shall constitute the entire agreement between you and us in relation to your use of our Platform and Services and shall supersede all previous agreements between you and us in relation to your use of our Platform and Services.
18. GOVERNING LAW
18.1 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
19. CONTACTING LOVE EVENTS
19.1. If you need to contact us for any reason then please email at hello@loveevents.london
Privacy Policy
Please read this Privacy Policy carefully. If you use our websites, register for any of our communications or conduct any business with us you will be regarded as having read and accepted this Privacy Policy.
This policy explains the lawful basis of how Love Events Ltd (we, our, us) manage your personal date & information, which you provide to us by using the websites across our platform (including www.venues.london, www.lovechristmas.london, www.christmasevents.london, www.summerevents.london, www.londonvenues.london or www.LoveEvents.london), entering information into a data capture form on our websites, registering as an agent/ client / supplier, or registering to receive our communications. We will seek your consent when any changes to the lawful basis for holding your Personal Information, for which we have already obtained your consent, are considered.
Personal Information Collection Overview
We collect first name, surname, company name, email address and telephone number, as well as details about specific events that you have enquired about. Any personal data that you submit is controlled by us in a safe and secure manner.
When you provide us with your personal information we request your specific consent to receive email communications and/or telephones calls from us. We collect your Personal Information when you enter data into any data capture form or enquiry form on our websites. Your Personal Information will never be shared with third-parties unless explicit consent is given. Website usage information may also be collected automatically using cookies, as described below. If you are a previous client and wish to unsubscribe from our communications/notifications, we will remove your Personal Information from our databases so far as to remain compliant with other legal obligations. You will be able to unsubscribe from any or all types of communications/notifications at any time.
Cookies
Cookies are small text files that are placed on your computer by websites that you visit. Cookies are widely used to make websites work more efficiently, as well as to provide information to the owners of the site to improve user experience.
The following cookies are used on our websites:
Google Analytics – The cookies collect information anonymously, which include the number of visitors to the site, where visitors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Many internet browsers will allow some control of cookies, which can be accessed through the browser settings. To find out more about cookies visit www.allaboutcookies.org, including how to see what cookies have been set and how to manage and delete them.
How Collected Personal Information Is Used
Collection of your Personal Information enables us to send you relevant information and suggestions to assist with your Event venue search, as well as news and offers that are relevant to the industry, that we deem may be of interest to you as well as our products and services including specific offers which we deem may be of interest to you.
We may communicate with you either via telephone or email. We may use your information to answer your enquiries or otherwise communicate with you.
You can opt out of any or all our communications at any time by then means specified in the communication or by emailing hello@venues.london.
We may otherwise transfer, sell or assign any of your Personal Information described in this privacy policy to third parties because of a sale, merger, change of control, consolidation, transfer of assets or the reorganisation of our business. We reserve the right to disclose your Personal Information to comply with applicable laws and government or regulatory bodies’ lawful requests for information.
Ad Networks, “Re-Marketing” & Other Websites
We may utilise third party vendors to show ads for Love Events on websites on the internet. Third party vendors use cookies to serve ads based on a user’s prior visits to our website. Users may opt out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page. We do not provide your personal information to such third-party vendors to facilitate these activities. This Privacy Policy only applies to our websites. Our websites may have links to other websites and users should therefore read the privacy policies of other websites when using other websites.
Access to your Personal Information
If you wish to request a copy of the Personal Information we hold about you then you can do so at any time, by emailing hello@venues.london. You have the right to be forgotten / your information removed from our databases.
Updates
This Privacy Policy is reviewed by us on a regular basis and may be updated from time to time. Please ensure that you are familiar with these changes.